Incident on SystemsGolivehttps://systemsgolive.com/tags/incident/Recent content in Incident on SystemsGoliveHugo -- gohugo.ioen© 2026 systemsgolive.com and Mickael Asghar. All rights reserved.Tue, 10 Sep 2024 16:44:01 +0100Dealing with False Ping Alerts in LogicMonitor: Building a Fallback Ping Monitoring Script for Production VMshttps://systemsgolive.com/post/implementating-backup-ping-monitoring-solution/Tue, 10 Sep 2024 16:44:01 +0100https://systemsgolive.com/post/implementating-backup-ping-monitoring-solution/ On Friday 6th September 2024 at 21:31, we received an alert from LogicMonitor indicating one of our production web app servers (Tomcat#3) was down, with the message: "The host Tomcat#3 (i-xxxxxxx) is down". However, shortly after receiving the alert, we attempted to SSH into the VM and confirmed that the server was fully operational. But what did it go wrong?